COURSE OVERVIEW

Course Number

HFGL-2481

Date

January 28, 2024 - April 16, 2024

This course focuses on developing the personal, group leadership and technical skills necessary to begin a career as an instructor or expedition leader in water based environments. Outward Bound’s leadership curriculum is comprehensive and time tested. You will refine the way you meet challenges and opportunities, relate to others and view your world. Technical skill development is a robust and challenging component of this semester program. Whether you want to pursue a career as a guide or outdoor educator, or simply be more proficient and safe when traveling with friends and family, you will expand your skill base through the instruction of experienced specialists in these skill sets.

You will be able to earn US and internationally recognized certifications in:

  • Wilderness Advanced First Aid
  • Whitewater Rescue Technician
  • NAUI Open Water Scuba

 

During our expedition, there are no showers, no bathrooms, no telephones, no television, or many other modern luxuries that you may be accustomed to. You should come to your course physically and emotionally prepared for and excited about devoting all of your time and energy to your course, your group, and your Outward Bound experience.

Arriving physically fit enhances your experience and ability to do well on the course and ultimately allows you to take full advantage of the expedition. No experience is necessary: we teach you everything you need to know.

Course Skills
Expedition Skills
  • Emergency preparedness
  • Safety management and basic first aid
  • Campsite selection & Route finding
  • Shelter construction
  • Outdoor cooking
  • Conservation practices
  • Ropes and knots
  • Stove use and maintenance
  • Leave No Trace wilderness ethics
  • Nutrition and ration planning
  • Navigation using map/chart & compass
First Aid
  • Injury/illness prevention
  • Burns
  • Shock
  • First aid kit
  • Fractures
  • Blisters
  • Insect/snake bites
  • Sun exposure
  • Sprains & strains
  • Immersion injuries
  • Communicable diseases
  • Abrasions and lacerations
  • Sanitation and hygiene
  • Primary/secondary survey
Open Boat Sailing Skills
  • Boat handling skills, sailing and seamanship  
  • Live aboard skills
  • Tides, currents, and weather forecasting 
  • Anchoring 
  • Marlinespike seamanship
Whitewater Rafting
  • Strokes
  • Reading the river
  • Swift water rescue skills and techniques
  • Raft repair
  • Raft leadership
Surfing
  • Riding a board
  • Reading rips & ocean currents
  • Reading waves
  • Surf zone safety
Scuba
  • Principles of SCUBA
  • Gear and equipment
  • Buoyancy and decompression
  • Emergency dive skills
  • Confined and open water SCUBA practicums
Group Dynamics
  • Leadership and decision making
  • Followership and expedition behavior
  • Communication & Conflict Resolution
  • Individual and group goal setting
Course Area

In Panama, the course area includes The Bocas del Torro archipelago, which is located near the Caribbean border with Costa Rica. The islands are home to a rich, heterogeneous culture including the indigenous Guaymi-Ngobe people who are direct descendants of the original inhabitants of these islands and the afro-Caribbean Bastimentenos. Several small communities and outlying homesteads will host the group as the crew explores the region in expedition sea kayaks. The Guaymi-Ngobe community on the island of Solarte is the staging ground for the SCUBA element of the course. 

In Panama our course area regions are the ancestral lands of the Guna Yala, Guna of Wargandí, Emberá/Eperara/Épera, and Wounaan nations.

Your course area in the Florida Keys is home to numerous birds and abundant marine life, is rich with the confluence of water flowing out of the Everglades into inner Florida Bay and the Gulf of Mexico. The waterways are shallow and intricate, providing an exciting cruising area for Outward Bound’s nimble shallow-draft sailboats.

Sailing courses cruise in three general areas. The backcountry offers challenging shoal draft navigation and the opportunity to explore mangrove keys, tidal flats and coral patch reefs. The Atlantic side offers excellent snorkeling at the outer reefs and open water sailing. The Everglades has beautiful sand beaches and a maze of rivers and bays to explore. Throughout the region, the turquoise waters, warm temperatures and prevailing easterly winds provide exceptional sailing, both day and night! Actual itineraries are based on weather, currents and length of course. 

In Florida the HIOBS course area regions are the ancestral lands of the Seminole, Matecumbe, Cuchiyaga and Guarungumbe nations.

The course area in Costa Rica has a variety of climates including tropical dry forest, rainforest, and cloud forest. Due to its mountainous landscape and tropical rainfall, Costa Rica boasts more whitewater rivers than any other country of its size. The warm tropical rivers cut through lush tropical rainforests and create an ideal rafting playground. From the rivers, the group will head to the beach for the surfing phase. The Pacific Ocean provides Costa Rica with exceptional surf conditions year-round for beginner to advanced surfers during our surf section.

In Costa Rica our course area regions are the ancestral lands of the Chorotega, Malécu, Rama, Bostos, Nicarao/Nahoa, Huetar, Tjer-di/Teribe Broram, Brunka, Bribri, Buglé and Ngäbé nations

Course Progression
Leadership

An important part of this Outward Bound course is our leadership curriculum. Beyond lessons and discussions about leadership, students will practice the art of leadership. Throughout the course students will be put in charge of leading their group through a variety of activities and discussions. Believing that leaders must be able to teach and present in front of a group, our instructors place an emphasis on developing teaching skills. Throughout the semester, you will have the chance to teach several lessons during the course.

Service

Service projects are often incorporated into Outward Bound courses through coordination with local land managers, conservation groups, government agencies, or social service agencies. While on expedition, students are encouraged to practice service to the environment and their team by sharing responsibilities and following Leave No Trace ethics throughout the course.

Solo

The Solo experience provides an important break from the rigors of the expedition and gives students the opportunity to reflect on their Outward Bound experience. With sufficient food and equipment, students will set up camp at their own sites, using the wilderness skills learned during the first half or two-thirds of the course. The solo will be up to 72 hours on a long course like this. 

Often located along beautiful shorelines or peaceful rivers, campsites are chosen to offer as much solitude as possible (yet be within emergency whistle-signaling distance of other group members). Most students spend their Solo time journaling, drawing, or just thinking and resting as they process lessons of the course to focus on their goals for the future. Instructors check on each participant at least daily.

Final Expedition

As the course progresses, the instructors work to hand over responsibility for leadership of the expedition to you and your teammates. Throughout this semester your group will have multiple opportunities to put your technical and leadership skills to the test by taking on all of the challenges and rewards that are a part of planning and executing a successful expedition in each of the skills areas. Your culminating final will allow your group to organize and undertake an expedition and prove to yourselves that you are ready to navigate, cook and set up camp yourselves, motivate each other, sort out differences of opinion, push through challenges, and work together to safely achieve each day’s travel goal.

Course Activities
SAILING

Our 30-foot sailboats are built with challenging expeditions in mind, being fully equipped with all the required US Coast Guard safety equipment (radios, lights, etc). Our open boats encourage teamwork and leadership like no other classroom. On a boat with no cabin and no engine, students live closely with the other students using only wind and oars as propulsion. As students rotate responsibilities during this expedition, they learn the crafts of maneuvering under sail, coastal navigation, rowing and living aboard a small open boat. At night, students sleep on deck under a tarp, taking turns at anchor watch under brilliant night skies.

As your group learns to operate as a cohesive crew, you will have many opportunities to explore the infinite facets of wilderness leadership. The last section of the sailing phase will provide you with your first opportunity to put these and your new technical skills to the test: your instructors will remove themselves from all routine decision making and you and your crew will take on the responsibilities of the expedition for yourselves.

WILDERNESS ADVANCED FIRST AID

After your sailing expedition and before leaving the United States, you’ll take a four-day training in backcountry First Aid. The Wilderness Advanced First Aid (WAFA) course is an introduction to wilderness medicine that combines classroom time with hands-on practical sessions. Students will learn how to manage injuries/illnesses in the backcountry, setting them up for safe and self-reliant expeditions in the future

SURF TRAINING

The Pacific Ocean provides Costa Rica with exceptional surf conditions year-round for beginner to advanced surfers. On the surf expedition the group will camp, cook, hike and surf together. Part of each day during surf camp will be spent providing service in the local community. The group spends a week on the Pacific coast of Costa Rica, living on the beach and learning to surf. Surf training begins on the sand, learning about waves, surfboards, and how to stand. From there students move out to smaller breaking waves to develop their balance and timing. As their skills progress, they eventually paddle out for some of the larger surf. Students with previous surfing experience may progress faster. In addition to surfing, the group volunteers at nature preserves or wildlife rescue centers along the coast.

WHITE WATER TRAINING AND EXPEDITION

During whitewater training students acquire the knowledge and skills necessary to paddle class two, three, and possibly four rapids. For two weeks the group follows the water around Costa Rica, paddling several rivers and setting out on one-day trips, and two to four-day expeditions. Depending on water levels, students paddle in inflatable kayaks or rafts. During this section, students complete their Whitewater Rescue Technician course. The Whitewater Rescue Technician (WRT) course is designed specifically for professional guides, private boaters, fish and game personnel, and others who work or play on or around flowing water. Students benefit from intensive, hands-on course experience and learn to use techniques and simple equipment to assess and perform river rescues. The emphasis is on speedy, low-tech and improvised rescue techniques that are effective and require minimal equipment.

SCUBA TRAINING

The final phase of the program is located in Panama where your group will learn two technical skills, SCUBA diving and sea kayak expeditioning.

The Bocas del Toro archipelago is a tropical island paradise consisting of some 68 islands located near the Caribbean border with Costa Rica. The islands are home to a rich, heterogeneous culture including the indigenous Guaymi-Ngobe people who are direct descendants of the original inhabitants of these islands and the afro-Caribbean Bastimentenos. The SCUBA diving is remarkable in this area, with great biodiversity and thriving coral habitats.

SEA KAYAK EXPEDITION

This section begins with one to two days planning and packing for the expedition as well as practicing paddling and rescues. During this expedition, instructors will train the group in the skills of kayak-based expedition travel. This section has a strong cultural immersion component interacting with many of the villages of the Indigenous Ngäbe people within this tropical lagoon. The Ngäbe communicate in both Spanish and their traditional language, Ngäbere, of which there are only about 2,000 fluent speakers left in the world, and their dwellings are typically constructed on stilts over the water with grass-thatched roofs. Several small communities and outlying homesteads will host your group as you camp and explore the region via expedition sea kayaks. 

Information on Outward Bound Semester courses
IMPORTANT INFORMATION TO KNOW ABOUT OUR SEMESTER PROGRAMS
Groupings
For much of the course you will function in a group of 6-12 people. This is the classic Outward Bound “crew” or "watch". It is generally co-ed and comprised of individuals from different geographic, ethnic, religious and economic backgrounds. The age spread can be wide, with the average age being early to mid-twenties. Some components of the course will require different student groupings and student/staff ratios. You may be in a larger or smaller group for classes, activities and skills instruction.
Student Independence
There will be times on this course when instructors will not directly supervise you. This will include time around camp, cooking or setting up tents, sleeping, and solo. We have found that a degree of independence is an effective educational tool, and we expect that all students come to this course with a willingness to learn skills and effective expedition behavior, and practice them without instructor supervision, either alone or with other group members. 
Weather and a Typical Day
The short answer to the question of “what’s a typical day like?” is that there is no typical day on an Outward Bound course. Weather, wind, wave, and river conditions will determine whether or not we can sail, snorkel, and where we go each day. We assess the weather several times a day to help us make decisions about our expedition plans, and we frequently have to amend our plans to meet the changing conditions. For this reason, we need to maintain the flexibility to make the best safety and educational decisions for the changing environment.
Travel Within the Course
There will/can be a considerable amount of travel between the different sections of the course. Except for the mid-course flight, this will be done primarily in Outward Bound vans and buses. All ground transportation during the course is included in tuition and fees but flights are not. Please pay close attention to the clothing and equipment lists and bring only what you need. Storage space will be limited, particularly when we are traveling.
During Breaks
This course is demanding. In order to keep you motivated and energized, break times have been scheduled during the course. Breaks will be half a day to one day long and may allow time for you to contact home, do laundry, and possibly to explore a town. Outward Bound staff will maintain responsibility for student well-being during breaks, and will remain easily accessible during unstructured free time. During breaks, students are expected to obey all local laws and customs and exhibit appropriate behavior, defined as behaving in keeping with Outward Bound core values, and abstaining from drug and alcohol use. Course expulsion may result if laws are broken, or behavior endangers self, others, property, or the reputation of Outward Bound.
Mail
Throughout the course, you will be able to send out mail. Because it is a mobile course, it can be difficult to receive mail. Prior to your course, a course schedule and mailing address will be sent to you. During the domestic portions of our Semesters, you will be able to receive small items (must fit into a large envelope). LARGE PACKAGES SHOULD NOT BE SENT. Do not plan on having any mail sent to overseas destinations at all. If you have any questions about where to send mail, please check in with your Course Advisor.
Equipment & Personal Belongings
Read the equipment and clothing list thoroughly and carefully consider all that you bring. Some storage is available at the base camps, but you will have to bring all of your luggage with you when you go internationally. Rugged cameras, quality sunscreen, notebooks and pens are well worth bringing. Expensive jewelry, valuables and many changes of casual clothing are not.
Cameras
HOIBS will provide a camera for your group to use while on course. These pictures will be posted for you to access after the course. You can also bring a camera if you want to record the events of your course. However, because the course is rigorous and the climate is wet, you run the risk of losing or damaging your camera. A durable waterproof camera/case will help protect it from the elements. Keep in mind that access for recharging is extremely limited. Please do not bring large amounts of camera equipment. 
Vaccines and Medical Facilities
Each of our International locations have reliable medical facilities which we can access from our course areas within a day. All instructors are Wilderness First Responder certified. Our instructor/student ratio, as well as the skills of our instructors, ensures solid evacuation procedures in case of an emergency. We carry a wilderness first aid kit. Please bring only medications that are prescribed to you; do not bring any additional medications. Instructors will brief the group about treating drinking water, and other routine safety and health precautions while on course. Please contact your family doctor/physician or nearest travel clinic for the latest on medical travel updates on the area to which you are going to travel. Your doctor can help you decide which vaccines you should get prior to your course. For further information on recommended vaccines, see: CDC WEBSITE
Passports/Visas
If you are on an international Semester course, you must bring a valid passport with an expiration date of at least 6 months beyond the date of your return flight home. Every student should consult the following web site to ensure that they meet immigration requirements for passport and visa needs: https://www.state.gov/travel/
We also recommend that you make two copies of your passport, one to keep with you during the course in case you lose your original, and one to leave at home. If you do not currently have a passport, you should start the application process NOW. It can take many weeks for your paperwork to be processed and a passport issued. For passport information go to: https://travel.state.gov/content/passports/en/passports.html
You Will Need Some Money
Money will be needed for meals during break days. In addition, there will be occasional laundry expenses, some new clothing, toiletry articles or souvenirs to be bought and lost or damaged Outward Bound equipment to pay for. You may also need cash to pay for medical expenses, should you become ill or injured. The course schedule and locations do not support banking hours, and travelers’ checks are often difficult to cash and sometimes are not accepted. Visa charge cards are accepted in most populated areas, and there are ATM machines for cash advances in some areas. We recommend a combination of cash and a debit or credit card. Semester students should bring $100. At the end of course, time permitting, students may be allowed to use that money to purchase souvenirs.
Drugs and Alcohol
Use of alcohol, tobacco or non-prescription drugs is absolutely forbidden on your semester course. These substances would not only detract from your performance on the course, but can create significant safety and health issues for all participants. Use of these substances while on course will result in your immediate expulsion from the course without a refund. Bring only drugs that are prescribed to you, in the original, labeled prescription vials.
Emergency Messages
You will, at times, be in remote areas without telephone contact. Emergency calls are defined as calls that can’t wait until regular business hours. Examples of emergency calls are that you are unable to make it to the course start on time or you have a family emergency while on course. Please call 855-802-0307, and follow the prompts for your base camp or course type.  This will forward you automatically to our on-call cell phone and you will receive a response in a timely fashion.
Academic Credit
College credits need to be arranged BEFORE you start the course, and cannot be set up once the course begins. To learn more contact your Course Advisor, or go to http://www.outwardbound.org/classic/academic-credit-outdoor-leadership-programs/. Up to 12 credits are offered through Western State College, and Northland College and you may also be able to get credits from your own college, depending on their requirements.  Hundreds of colleges have granted credit for Outward Bound courses in our 40+ years of operation. Again - you will need to check with your counselor or registrar BEFORE you take the course. Our semester course would most likely satisfy credit requirements for classes in Wilderness Expeditionary Skills, Wilderness Camping and Travel, Wilderness Skills Practicum in Sailing, Whitewater and Sea Kayaking, Map and Compass, Wilderness First Aid, Group Process and Leadership, and Environmental Science and Ethics.
Medical Insurance While on Course
If you are on an international Semester Program, we are please to announce that as part of our commitment to students participating in course-related foreign travel, Outward Bound has invested in global medical and security assistance through a group membership with On Call International (Outward Bound Group ID: 100109CPPD19). If you are on a non-international Semester Program, you will want to consider purchasing travel/trip cancellation insurance. 
Please take a few minutes to read the summary of services and benefits in the "On Call" Travel Services and Benefits section below, to ensure these are adequate for your individual needs. The Travel Insurance Plan includes a robust menu of benefits that are listed in the summary. This benefit package covers the majority of options one would find when purchasing travel insurance as an individual, but does not include trip cancellation coverage. If you desire coverage for trip cancellation, you should purchase this separately.
 Other Insurance Outward Bound is not liable, financially or otherwise, for loss of, or damage to, property. You should make sure that all personal belongings are covered by a homeowners or other insurance policy before the start of the program.
Partners/ Subcontractors
We occasionally choose to work with other reputable organizations and individuals to assist us in delivering our courses. We establish these relationships in part to improve the quality of course delivery, and to add additional resources and expertise otherwise unavailable to us. We work with Outward Bound Costa Rica, Outward Bound Brazil and The Island School/ Cape Eleuthera Institute in the Bahamas.
Please be aware that most trip cancellation policies will provide fee-based services that will be redundant to those included with your On Call membership. To avoid incurring additional expenses while on course, Outward Bound students should refer to the OB/On Call program for these services.
Program Outcomes

On your HIOBS program, you will learn four important Outward Bound Core Values:

  • Compassion
  • Integrity
  • Excellence
  • Inclusion and Diversity

Some of the most important lessons you take home are learning about yourself and your community while acquiring backcountry skills and having an adventure. As you will be traveling through wild places on your expedition, you’ll also learn to protect and appreciate the unique, unspoiled environments through which you travel.

Gap Year and Semester Courses

Our Gap Year and Semester expeditions are designed to provide opportunities for students to develop wilderness skills, to practice and learn about teamwork, and to foster each individual's leadership abilities. These programs combine the rigor of a series of adventurous expeditions with the interpersonal challenges of living in a small community - which takes resiliency, character, and the determination to succeed through collaboration, compassion, and effort.

Amidst rugged natural landscapes, you are given the opportunity to learn to lead and to follow, to adjust plans to changing realities, give and receive honest feedback, and earn the confidence borne of hard-won achievement. Our Outward Bound instructors coach students to step outside their perceived limitations, to assess risks, and to work together on expedition to achieve more than they thought possible - and also to find ways to transfer these "a-ha" moments back to life at home, work and school.

In the wilderness, you can take the opportunity to unplug from your everyday life, practice these skills, and along the way build amazing new connections that will serve you wherever you go.

Students need to be physically fit and motivated to learn and work together. No previous wilderness experience is necessary—all travel and leadership skills are built and developed throughout the course, and each phase of the expedition builds on the previous one. 

"On Call" Travel Services and Benefits

On Call International Insurance Overview 

As part of our commitment to students participating in course-related foreign travel, Outward Bound has invested in global medical and security assistance through a group membership with On Call International.

 Member services and related benefits that are included with your enrollment:

  • Pre-trip preparation and health planning
  • Assistance with and coverage for emergency evacuations
  • Assistance with and coverage for medical care and coordination
  • Assistance with and coverage for response to crime or security situations

Not included under this membership:

  • Coverage for international travel before course start or after course end
  • Motivational early departure or expulsion
  • Tuition reimbursement for early departure for any reason

 

As a member of our Outward Bound group you have access to pre-trip medical, security, and personal safety advice and services. Examples include up to date advice on: recommended vaccinations, food and water safety, and security risks.

 While on course outside the US, should health issues arise, or in the unlikely event of serious injury, illness or a security crisis during your course, On Call International provides expertise and resources to help us select the best options to manage the situation. For example, if you lose your medication, need to see a doctor, get pick-pocketed and lose your passport, or have an incident resulting in illness or injury, you and your Outward Bound instructors would work with On Call International to determine the best course of action. The On Call International network of medical and professional service teams operates 24 hours a day, 365 days a year, all over the world.

 

Please note that Outward Bound’s International Travel Program and related services and benefits, only applies to Outward Bound (“school sponsored”) courses and activities, travel related to a sponsored course or activity, and travel (directly) between the international course or activity location and the US. This program will not apply to any international travel you might choose that is unrelated to the Outward Bound sponsored course or activity. If you plan to extend your plans beyond your Outward Bound experience, we recommend you purchase separate travel insurance for any international travel planned outside of your Outward Bound course and sponsored activities.

 

We are pleased to be able to provide this level of service and benefits to our students and their families participating in International Outward Bound courses. If, after reviewing this letter and the summary, you have any questions, please do not hesitate to contact your course advisor, or refer to the website of On Call International, and enter the Outward Bound group ID 100109CPPD19.

 

** Please be aware that most trip cancellation policies will provide fee-based services that will be redundant to those included with your On Call membership. 

 

On Call International Membership FAQs

What is On Call International?

On Call International (On Call) is one of the world’s leading medical and security assistance companies. Your complimentary membership is included when you enroll in an Outward Bound course with international components. The plan entitles you to a host of pre-trip and international travel assistance resources.

What are some of On Call International’s services?

A 24/7 Assistance Center for immediate access to worldwide medical, security, travel and emergency assistance.

Along with a robust list of pre-trip services, On Call provides medical evacuation and repatriation coordination; political and natural disaster evacuation coordination; including coordination of payment of overseas medical bills (where Guarantee of Payments are accepted)  as benefits through HDI Global Specialty SE, UK Branch.

Transportation of a family member to join a hospitalized student (if they are hospitalized more than 3 days), accommodation while visiting a hospitalized student, return of dependent children, and return of a traveling companion are also services coordinated through On Call International.

Who do I contact if I have pre-trip medical or security questions?

By dialing the 24-hr Assistance Center or by sending an email to [email protected], members have access to pre-trip medical, security, personal safety and travel advice and services. Examples include up to date advice on: recommended vaccinations, food and water safety, and security risks.

Outward Bound students and their families should visit the On Call International online portal to familiarize themselves with all the services that On Call offers, both pre-trip and while abroad.

Please go to mysearchlightportal.com and at the prompt for the Group ID website login, enter Outward Bound’s Group ID number: 100109CPPD19

If you have a medical or security related question or emergency during your course, the Outward Bound staff overseeing the course activities will coordinate contact with On Call International on your behalf.

Who do I contact if I need assistance when I’m on a course outside of my home Country?

Any contact related to initial coordination of services will be made by the Outward Bound staff overseeing the course activities. In the unlikely event that you are separated from the course and are alone and in need of assistance, you will have contact numbers for local staff and services as well as the 24-hour On Call International Global Response Center contact information 1-603-952-2669.

Do I get an individual insurance card?

No, you will not receive an individual On Call International insurance card. The Outward Bound staff overseeing your course will provide you with a briefing of expectations in the event of an emergency.

  

Travel and Medical Insurance Plan Benefits FAQs

What is covered under the International Travel and Medical Insurance Plan?

The insurance plan covers medical expenses, including hospital room and board, inpatient and outpatient surgical procedures, emergency outpatient care, labs and x-rays, inpatient and outpatient mental health, physician office visits and prescription drugs if in connection with a covered injury or illness. See policy summary below for a full list of benefits and limits.

The insurance plan also covers all costs related to services provided by or coordinated by On Call International as listed in the summary below.

Insurance Plan Design:

The insurance plan provides benefits (through HDI Global Security SE, UK Branch) for the reasonable and customary charges incurred by a participant for a covered accident or sickness up to a $500,000 maximum per person per occurrence. Coverage will be provided for each benefit or service as listed in the summary below.

BENEFIT TABLE

Covered / Not Covered

Limits Per Insured Person

Medical Evacuation and/or Repatriation

Covered

$500,000

Repatriation of Remains or Burial

Covered

$100,000

Security Evacuation

Covered

$100,000

Emergency Reunion

Covered

$20,000 when hospitalized for more than 3 days

Emergency Assistance

Included

Included

Medical Expenses and Hospitalisation

Covered

$500,000

Deductible: All Cause / Co-Insurance

Covered

0 / 100%

Emergency Pain relieving Dental Treatment

Covered

100% of customary charges up to $3,000 for accidental injury and $500 for pain relief

Prescribed Medicines by a doctor or specialist

Covered

Maximum of 60 days per subscription

Prescription Drugs

Covered

100% of covered expense up to max limit

Maternity

Covered

Serious Complications up to 26 weeks of pregnancy

Outpatient treatment by a doctor or specialist

Covered

100 % of Customary Charges

Treatment by physiotherapists and chiropractors as prescribed by an authorized physician

Covered

100% of customary charges if in connection with covered injury/illness

Pre-existing condition Clause

Covered

Up to a maximum of $50,000 per lifetime

Ambulance transportation

Covered

100% of customary charges if in connection with covered injury/illness

Mental Health Disorder

Covered

Treated as any medical condition

Personal Accident Accidental death, loss of sight, loss of limb(s), permanent total disablement 

Covered

$25,000, no aggregate

Personal Liability Physical injury and property damage

Covered

$100,000

Emergency Bail Bond

Covered

$1,500

Catastrophe Coverage

Covered

100% of customary costs up to $1,000

Search and Rescue

Covered

100% of customary costs up to $10,000

Loss of Personal Belongings

Covered

Up to $1,000, Max $100 per article

Loss of checked in Luggage

Covered

$250

Luggage Delay

Covered

$200

Lost Documents, Equipment or Money

Covered

$200

Trip Interruption

Covered

$10,000 per person per occurrence

Travel Delay

Covered

$100 a day; Max 5 days

 

Extensions:

 

 

Bereavement Reunion

Covered

$5,000

Return Home due to Felonious Assault

Covered

$10,000

Emergency Reunion due to Felonious Assault

Covered

$5,000

Pre-Trip Cancellation

Covered

$10,000

Chaperone Replacement

Not Covered

$2,500

Return of Dependent Children

Covered

$5,000

Hazardous Activities

Covered

 For all Outward Bound sponsored activities

Adventure Activities and Sports

Covered

 For all Outward Bound sponsored activities

Winter Sports

Covered

 For all Outward Bound sponsored activities

 

Who do I contact if I have questions about the policy, benefits or how the plan works?

On Call International

Call collect from anywhere in the world:    

 +1 603-952-2669

Call toll free from US or Canada

1-844-884-1210

[email protected]

 

Claims Processing FAQs

Will I receive an insurance card?

No, you will not receive a separate insurance ID card. On Call International will simply confirm eligibility through Outward Bound after a claim is received.

If I receive a bill for services I received, what should I do?

When outside of the US, you, or Outward Bound on your behalf, may be asked to pay for medical care first and then need to seek reimbursement. If Outward Bound has paid on your behalf, they will submit bills directly to the Claims Administrator. If you have paid for covered services directly, you must submit the claim directly to On Call International. An On Call claim form must be completed in order to receive reimbursement for medical expenses. Please note, All Inpatient Hospital treatments or care, Surgery or Surgical Procedure, computerized tomography (CAT Scan) and Magnetic Resonance Imaging (MRI), Emergency Medical Evacuations and Repatriations, Repatriation of Remains and Burial, Emergency Reunions and Trip Interruption must be pre-authorized by On Call International and these are not reimburseable benefits.

Is any other information needed to pay a claim?

If the treatment you received was a result of an accident, you might receive a letter asking you for information about the accident, e.g., if it was the result of a car accident, from playing sports, etc. Your claim cannot be processed without this information, so please respond to the letter promptly.